App-etite for Design
Voting is one of the key parts of Parliament. On business days, MSPs gather in the Chamber at Decision Time to vote on the issues of that day. Covid has created many challenges for how the Parliament works, but voting …
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Blog Administrator , — beta website, Design System, User centered design
Voting is one of the key parts of Parliament. On business days, MSPs gather in the Chamber at Decision Time to vote on the issues of that day. Covid has created many challenges for how the Parliament works, but voting …
Blog Administrator , — About Parliament Information, beta improvements, beta website
There’s a lot to know about Parliament. From parliamentary processes, to what it’s like to work at Holyrood, to when the Parliament was first established, people have a lot of questions. Part of what we’re doing on the new site …
Blog Administrator , — beta improvements, beta website, MSP Information
Our new release on our beta website means you can now search through all of this session's Votes and Motions. We thought we’d tell you about some of the process behind the release. Votes and motions is exactly what is …
Blog Administrator , — Agile working, beta website, Content design
2020 has changed how we work and interact with people in almost every way. My role at parliament is a Visitor Services Officer. Visitor Services revolves around public interaction. We answer questions over the phone and face to face every …
This summer, the Web Project has gone over to the dark side. Or dark mode, at least. Users on our beta site can now choose to use a dark mode design option. Dark mode allows you to choose if you …
The arrival of Covid-19 almost overnight means moving quickly to a new way of doing things in unfamiliar circumstances. So, how do we go about conducting user research in the middle of a global pandemic?
Getting feedback and making changes based on feedback is an important part of Agile working and continuous improvement. As well as user testing and interviews, all the pages on the Beta site have an option to leave on-page feedback, saying …
Blog Administrator , — beta improvements, Information architecture
Determining our new navigation structure At the end of last year, we asked you to help us shape the content structure for the Beta website to ensure information across the site is as easy to find as it can be: …
An important part of building a user-centred website is understanding who uses the site and what their needs are. To do that, we need to know who exactly our users are. We start this by defining our key user groups. …
Blog Administrator , — User centered design, User research
Last month, we spoke to the Scottish Parliament’s senior management team about the user centred approach we follow for our new Beta website, and how user research feeds into this.