Some 4 years ago, the Parliament decided it was time to solve the problem of its old out-dated website. Last month the project to replace that website completed with the new service going live. This blog sets out our journey …
Because our users told us to, that’s why. As we’ve mentioned in previous blog posts we’ve chosen a user-centred approach to designing our new website. To do this, we interviewed people from across our different user groups to ensure we’re …
In our last blog, we asked for feedback on the first draft of the contact us page. First of all, thank you to everyone who took the time to get back to us. I believe the contact us service will …
We’re redesigning our website to follow the Top Tasks model created by Gerry McGovern. Thanks to the 1,400 people who responded to our survey, we will be designing our first version of the new website (known as a Beta) around …
The Web & Online Roadmap is focussed on creating a more inclusive and user centric website. User needs are the key driver in how we move forward and this is demonstrated by the extensive user research that has underpinned the …
The results The results are in! We’ve now got the results of the Scottish Parliament’s “top task” survey from February. This was about understanding how people use, and want to use, our website. The survey was open to all visitors …
Being able to design a website that users love is not too far away from being able to read their minds. Understanding our users top tasks is a tool we are using to try and understand what users need and …
www.parliament.scot