One of our content strategy principles is that our ‘content is findable’. This means that we prioritise helping people who want our information to find it as quickly and easily as possible. We’re building this into our content and design …
The Members of the Scottish Parliament (MSPs) section is one of the key areas people want to use when they come to the Parliament website. It's our 6th top task and is important for all of our user groups. Having …
In February this year we released the first version of the new Scottish Parliament website. You may have heard this new website is called a ‘beta’. This means it’s ready for the public and staff to use and give feedback …
Because our users told us to, that’s why. As we’ve mentioned in previous blog posts we’ve chosen a user-centred approach to designing our new website. To do this, we interviewed people from across our different user groups to ensure we’re …
In our last blog, we asked for feedback on the first draft of the contact us page. First of all, thank you to everyone who took the time to get back to us. I believe the contact us service will …
We’re redesigning our website to follow the Top Tasks model created by Gerry McGovern. Thanks to the 1,400 people who responded to our survey, we will be designing our first version of the new website (known as a Beta) around …
The Web & Online Roadmap is focussed on creating a more inclusive and user centric website. User needs are the key driver in how we move forward and this is demonstrated by the extensive user research that has underpinned the …
The results The results are in! We’ve now got the results of the Scottish Parliament’s “top task” survey from February. This was about understanding how people use, and want to use, our website. The survey was open to all visitors …
Being able to design a website that users love is not too far away from being able to read their minds. Understanding our users top tasks is a tool we are using to try and understand what users need and …
We are delighted to announce that the Scottish Parliament 'top tasks survey' is now live! We are asking participants to answer a series of short questions on why they are visiting the Scottish Parliament website. This feedback will allow us …
beta.parliament.scot