www.parliament.scotWorking together to transform committee content – subject matter experts' views
User centered design
How we’re improving our new beta website
This blog was written by Anne Walker
How we make our content understandable
We’ve written about why we’ve used plain English on our new website. Here’s an overview of how we’ve made our content understandable and accessible. The main ways are by: Frontloading information This means putting the most important information and keywords …
Making our information and web services open for everyone
Here at the Parliament, we’re at the heart of politics and decision making in Scotland. Two of our key aims are to encourage more people to get involved in Parliament’s activities, and to make sure that anyone who wants to …
Why did we blend Top Tasks 2 and 3?
Because our users told us to, that’s why. As we’ve mentioned in previous blog posts we’ve chosen a user-centred approach to designing our new website. To do this, we interviewed people from across our different user groups to ensure we’re …
Improving our contact page based on your feedback
In our last blog, we asked for feedback on the first draft of the contact us page. First of all, thank you to everyone who took the time to get back to us. I believe the contact us service will …
Making it easier for people to contact us
We're currently developing the first version of our new website and we're keen to understand how the new website can help you contact us. On the current website, when people want to find out how to contact us it’s difficult …
The rules we’re using to design our new website
As part of the ongoing work for the Beta website, we’ve developed a set of design principles. But, what are they for and why do we need them? What are they? Design principles are a set of rules which will …
Getting to know our users better
We’re redesigning our website to follow the Top Tasks model created by Gerry McGovern. Thanks to the 1,400 people who responded to our survey, we will be designing our first version of the new website (known as a Beta) around …
The Scottish Parliament Web & Online Roadmap
After a busy few months of user research, stakeholder engagement and developing roadmap themes, we have achieved a major milestone with the approval of our Web & Online Roadmap. The Roadmap is a strategic report that sets out how the …