In October 2019, the Scottish Parliament got its first content strategy. The strategy was approved by Leadership Group (the senior management team), and adopted as a corporate strategy. The aim of the strategy is to help us deliver the best quality information for the …
Can you write a blog about the Scottish Parliament’s information centre, commonly known as SPICe, and not reference 90s Brit pop? We make no promises. SPICe stands for Scottish Parliament Information Centre. Researchers in SPICe provide independent information and briefings …
The arrival of Covid-19 almost overnight means moving quickly to a new way of doing things in unfamiliar circumstances. So, how do we go about conducting user research in the middle of a global pandemic?
An important part of building a user-centred website is understanding who uses the site and what their needs are. To do that, we need to know who exactly our users are. We start this by defining our key user groups. …
Last month, we spoke to the Scottish Parliament’s senior management team about the user centred approach we follow for our new Beta website, and how user research feeds into this.
Every 3 weeks at the Scottish Parliament, we test our new website designs with the public (usability testing). We do this to gauge whether the new designs we’re producing for our Beta website are meeting the needs of our users. …
The English version of this blog 'Taking a user centred approach to Gaelic content' was published previously on the website. Anns a’ Ghearran am-bliadhna chuir sinn a-mach a’ chiad tionndadh de làrach-lìn ùr Pàrlamaid na h-Alba. Is dòcha gun cuala …
Because our users told us to, that’s why. As we’ve mentioned in previous blog posts we’ve chosen a user-centred approach to designing our new website. To do this, we interviewed people from across our different user groups to ensure we’re …
We’re redesigning our website to follow the Top Tasks model created by Gerry McGovern. Thanks to the 1,400 people who responded to our survey, we will be designing our first version of the new website (known as a Beta) around …
The Web & Online Roadmap is focussed on creating a more inclusive and user centric website. User needs are the key driver in how we move forward and this is demonstrated by the extensive user research that has underpinned the …
beta.parliament.scot