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Improving our Digital Channels

Working together to transform committee content – subject matter experts' views

Mark Sproul , 28 June 2019 — beta website, Content design, User centered design

This blog post was written by Dawn Kofie. Creating effective products and services isn't just about knowing how to design websites and apps that make it easy for people to find, do and understand, what they need. An important part …

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How we’re improving our new beta website

Mark Sproul , 18 June 2019 — beta improvements, Designs, User centered design

Homepage - after

This blog was written by Anne Walker Before we launch anything new, we bring best practice to our designs and test them with a range of different people. But we know that once we make something live, there will be …

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How we make our content understandable

Mark Sproul , 27 March 2019 — Content design, User centered design

This blog post was written by Dawn Kofie. We’ve written about why we’ve used plain English on our new website. Here’s an overview of how we’ve made our content understandable and accessible. The main ways are by: Frontloading information This …

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Making our information and web services open for everyone

Mark Sproul , 26 March 2019 — Content design, User centered design

Keeping it simple for our users is one of our design standards and this image explains that.

Here at the Parliament, we’re at the heart of politics and decision making in Scotland. Two of our key aims are to encourage more people to get involved in Parliament’s activities, and to make sure that anyone who wants to …

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How the Scottish Parliament’s making the most of the cloud’s benefits

Mark Sproul , 1 March 2019 — Roadmap

As part of the web and online roadmap project, the Scottish Parliament has introduced new cloud-based services and applications to support our new Beta website. These services give us the foundations to create an online presence that’s well-designed, up-to-date and …

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First version of the new Scottish Parliament website is live

Mark Sproul , 1 March 2019 — Uncategorized

This image explains that the new website is now live.

The first version of the new Scottish Parliament website is live from 28 February 2019

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Why using plain English is about opening up not “dumbing down”

Mark Sproul , 1 March 2019 — Content design

Keeping it simple for our users is one of our design standards and this image explains that.

This blog post was written by Dawn Kofie. “The parliament has a great reputation for being an organisation which promotes values of openness and transparency… it would be great if this ethos was translated and visible via the website.” (User …

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Why did we blend Top Tasks 2 and 3?

Mark Sproul , 27 February 2019 — Designs, Legislation, Parliamentary questions and answers, Top tasks approach, User centered design, User research, What was said in parliament

Homepage design following user testing

Because our users told us to, that’s why. As we’ve mentioned in previous blog posts we’ve chosen a user-centred approach to designing our new website. To do this, we interviewed people from across our different user groups to ensure we’re …

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Improving our contact page based on your feedback

Mark Sproul , 17 September 2018 — Designs, Top tasks approach, User centered design

In our last blog, we asked for feedback on the first draft of the contact us page. First of all, thank you to everyone who took the time to get back to us. I believe the contact us service will …

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Making it easier for people to contact us

Mark Sproul , 28 August 2018 — Designs, User centered design

In this photos the attendees of the contact us workshop are looking at the user journey maps for three tasks.

We're currently developing the first version of our new website and we're keen to understand how the new website can help you contact us. On the current website, when people want to find out how to contact us it’s difficult …

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Recent Posts

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