App-etite for Design
Voting is one of the key parts of Parliament. On business days, MSPs gather in the Chamber at Decision Time to vote on the issues of that day. Covid has created many challenges for how the Parliament works, but voting …
Voting is one of the key parts of Parliament. On business days, MSPs gather in the Chamber at Decision Time to vote on the issues of that day. Covid has created many challenges for how the Parliament works, but voting …
Committees at the Scottish Parliament look rather different just now. While work and meetings continue, some committees are now meeting remotely. They’re using video conferencing to continue their work, and ensure the public can follow what’s happening. If you’ve looked …
Last month, we spoke to the Scottish Parliament’s senior management team about the user centred approach we follow for our new Beta website, and how user research feeds into this.
We’re Amy and Rachel. Together we’ve worked in the Parliament for a combined total of 16 years in 10 different offices. Most recently, we’ve been in the committees and from there we’ve been seconded to the Web Project. We’ve been …
This blog post was written by Dawn Kofie. Creating effective products and services isn't just about knowing how to design websites and apps that make it easy for people to find, do and understand, what they need. An important part …
This blog was written by Anne Walker Before we launch anything new, we bring best practice to our designs and test them with a range of different people. But we know that once we make something live, there will be …
This blog post was written by Dawn Kofie. We’ve written about why we’ve used plain English on our new website. Here’s an overview of how we’ve made our content understandable and accessible. The main ways are by: Frontloading information This …
Here at the Parliament, we’re at the heart of politics and decision making in Scotland. Two of our key aims are to encourage more people to get involved in Parliament’s activities, and to make sure that anyone who wants to …
This blog post was written by Dawn Kofie. “The parliament has a great reputation for being an organisation which promotes values of openness and transparency… it would be great if this ethos was translated and visible via the website.” (User …
Because our users told us to, that’s why. As we’ve mentioned in previous blog posts we’ve chosen a user-centred approach to designing our new website. To do this, we interviewed people from across our different user groups to ensure we’re …