beta.parliament.scotUser Centred Design and User Research
Last month, we spoke to the Scottish Parliament’s senior management team about the user centred approach we follow for our new Beta website, and how user research feeds into this.
User Research
Working together to transform committee content – subject matter experts' views
This blog post was written by Dawn Kofie. Creating effective products and services isn't just about knowing how to design websites and apps that make it easy for people to find, do and understand, what they need. An important part …
Why did we blend Top Tasks 2 and 3?
Because our users told us to, that’s why. As we’ve mentioned in previous blog posts we’ve chosen a user-centred approach to designing our new website. To do this, we interviewed people from across our different user groups to ensure we’re …